Terms & Conditions

Terms & Conditions
Eritrean Heritage

Welcome to Eritrean Heritage. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

These Terms & Conditions apply to all purchases, orders, and interactions with Eritrean Heritage. We reserve the right to update or modify these terms at any time without prior notice.

2. Orders

  • Accuracy of Information: It is your responsibility to ensure all details provided during the order process are accurate and complete.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email. This confirmation does not guarantee availability; we reserve the right to cancel or modify orders if necessary.
  • Customs and Duties: International orders may be subject to customs charges or taxes. These costs are the customer’s responsibility.

3. Payment

  • Accepted Methods: We accept major credit/debit cards, PayPal, and other payment methods as displayed at checkout.
  • Currency: All transactions are processed in the currency displayed on the website.
  • Security: Payments are processed securely. We do not store payment details.

4. Shipping & Delivery

  • Processing Time: Orders are processed within the timeframe specified on the product page.
  • Shipping Time: Standard international shipping takes 3–5 business days. Expedited options are available at an additional cost.
  • Responsibility: Eritrean Heritage is not responsible for delays caused by shipping carriers or customs.

5. Returns & Refunds

  • Eligibility: Returns are accepted within 14 days of delivery for unworn, unwashed items in their original condition and packaging.
  • Process: To initiate a return, contact us at info@eritreanheritage.com with your order details.
  • Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable.

6. Intellectual Property

All content, including logos, designs, images, and text, is the property of Eritrean Heritage. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

Eritrean Heritage is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

These Terms & Conditions are governed by the laws of the Netherlands. Any disputes shall be resolved in accordance with these laws.

10. Contact Us

If you have any questions or concerns regarding these terms, please contact us at:
Email: info@eritreanheritage.com
Instagram: @EritreanHeritage

By using our website and placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Thank you for supporting Eritrean Heritage!